SERVICES & SUPPORT

Custom Services: Because One Size Will Never Fit All

Dash’s development capabilities go far beyond our Dash DDX™ software. (Hence our company name!)

We offer full custom programming, training and support, from initial consultation to implementation and beyond. All, with nearly 30 years’ experience focused on manufacturing and distribution.

We can also quickly and easily customize our DDX software suite for your specific business needs and go-to-market process.

Whether you want a simple app for hand-held devices, special plug-in or tweak for your ERP system; a DDX modification for plant floor processes; or custom views with security, we can deliver.

Contact us about custom software developed to fit your business.

Learn About DASH’s 360° Training and Support

Support and Upgrade Protection Plan

Subscription Services for Support & Instant Upgrades

Dash offers a software support and upgrade protection subscription that includes software updates several times every year, covering new features and product additions. The plan also covers full-version upgrades. Note most new versions of Dash’s DDX software are user-upgradable, but some customers prefer the convenience and time-savings of the auto-upgrade subscription. We can do  that too quickly and inexpensively.

Implementation and Training

Helping you go paperless fast

Dash offers all the support you need to tame years of unruly files and get your users up to speed quickly. Our software is “plug and play” so you can be as independent as you want to be, but we’re always here to help.

• Integration with existing ERP and other software systems
• Migration of data and docs from older systems without manual input
• Form and data conversions and warehousing

Development Environments

Technologies We Love

Development Environments and Platforms include

• Microsoft Visual Studio .NET: / C#.NET / VB.NET / ASP.NET
• Embarcadero Delphi
• Internet technologies: ASP.NET, ASP, HTML 5, CSS
• Javascript, JQuery and Ajax

Databases

• Microsoft SQL Server & Azure SQL
• Sybase Advantage Database Server
• Microsoft Access
• Others

Custom Development

From Development Geeks Who “Get” Manufacturing and Distribution

We understand the world of manufacturing and distribution and are experienced in developing innovative, affordable custom software solutions.

• PDF Creation and Manipulation
• Imaging and Handling of Graphic Files
• Customer Order Processing
• Purchasing and Requisitions
• Product Configuration/Configurators
• Shop Floor Control/Factory Control
• Manufacturing Execution Systems
• Data Collection/Bar Coding
• Data Warehousing Systems
• Accounting: Accounts Payable, Accounts Receivable, General Ledger
• Reporting – Crystal Reports and SQL Server Reporting Services (SSRS)
• Planning and Scheduling Systems – MRP, QRM, Lean Manufacturing, etc.
• Mobile & Hand-Held Applications
• Internet-Enabled Applications
• eCommerce
• Imaging and Document Management
• Estimating
• Systems Integration
• Database applications (SQL)
• Others

DASH DDX Customization and Mods

Our Dash DDX software is already integrated into most ERP platforms with out-of-the-box functionality.

But often there are enhancements (or easy hacks) our customers request to make it even more perfect for their changing business.

Contact us to explore the possibilities.