Services & Support

What If We Could Make Your Software as Individual as Your Business?

Custom Services: Because One Size Will Never Fit All

We can’t say enough about the Dash Development Group. The services they provide, the innovative ideas, the cost savings we realize and their customer service, provide us with a partner that is second to none.
—Sue Off, Alto-Shaam, Inc.

Dash’s development capabilities go far beyond our Dash DDX™ software. (Hence our company name!)

We offer full custom programming, training and support, from initial consultation to implementation and beyond. All, with nearly 30 years’ experience focused on manufacturing and distribution.

We can also quickly and easily customize our DDX software suite for your specific business needs and go-to-market process.

Whether you want a simple app for hand-held devices, special plug-in or tweak for your ERP system; a DDX modification for plant floor processes; or custom views with security, we can deliver.

Contact us about custom software developed to fit your business.

Learn About Dash’s 360° Software Customization, Training and Support

Support and Upgrade Protection Plan

Subscription Services for Support & Instant Upgrades

Dash offers a software support and upgrade protection subscription that includes software updates several times every year, covering new features and product additions. The plan also covers full-version upgrades. Note most new versions of DDX Dash software are user-upgradable, but some customers prefer the convenience and time-savings of the auto-upgrade subscription.

Implementation and Training

Support Moving from Paper to Digital Platforms

Dash offers all the support you need to tame years of unruly files and get your users up to speed quickly. Our software is “plug and play” so you can be as independent as you want to be, but we’re always here to help.

  • Integration with existing ERP and other software systems
  • Migration of data and docs from older systems without manual input
  • Form and data conversions and warehousing

Development Environments

Technologies We Support

Development Environments and Platforms

  • Microsoft Visual Studio .NET: / C#.NET /VB.NET / ASP.NET
  • Embarcadero Delphi
  • Internet technologies: ASP.NET, ASP, HTML 5
  • Javascript, JQuery and Ajax

Database Environments

  • Microsoft SQL Server
  • Sybase Advantage Database Server
  • Microsoft Access
  • Others

Stand-Alone Custom Development

From Development Geeks Who “Get” Manufacturing and Distribution

We understand the world of manufacturing and distribution and are experienced in developing innovative, affordable custom software solutions.

  • PDF Creation and Manipulation
  • Imaging and Handling of Graphic Files
  • Customer Order Processing
  • Purchasing and Requisitions
  • Product Configuration/Configurators
  • Shop Floor Control/Factory Control
  • Manufacturing Execution Systems
  • Data Collection/Bar Coding
  • Data Warehousing Systems
  • Accounting: Accounts Payable, Accounts Receivable, General Ledger
  • Reporting – Crystal Reports and SQL Server Reporting Services (SSRS)
  • Planning and Scheduling Systems – MRP, QRM, Lean Manufacturing, etc.
  • Mobile & Hand-Held Applications
  • Internet-Enabled Applications
  • eCommerce
  • Imaging and Document Management
  • Estimating
  • Systems Integration
  • Database applications (SQL)
  • Others

Dash DDX Customization and MODS

Our Dash DDX software is already integrated into most ERP platforms with out-of-the-box functionality. But often there are enhancements (or easy hacks) our customers request to make it even more perfect for their changing business. Contact us to explore the possibilities.